IT Support Officer

Location : Malta

Reporting to the IT Support Team Leader, the selected candidate will be responsible for acting as the first point of contact for all technical day-to-day support, operations, monitoring and control spanning across all IT services offered within the group. The selected candidate will form part of a team acting as the primary contact between business users and IT, and will play a strategic role in delivering a user service level that matches the business requirements and expectations. The selected candidate will be required to work on a shift basis.