MeDirect Bank (Malta) plc Cookie Policy

Last Updated: 25th May 2018

MeDirect Bank (Malta) plc uses cookies to ensure optimal usage of our services and website. Cookies from MeDirect Bank (Malta) plc are safe for your computer, laptop, tablet or smartphone. In this cookie policy we are providing information about the different applications of cookies and how they are used on MeDirect Bank (Malta) plc.

What are cookies?

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third-party to recognise you and make your next visit easier, by providing a service that is more useful to you.

What are cookies used for?

Cookies are used to collect information about how you interact with our website, as well as web-related products and services. Cookies help us understand what you like and do not like about our website. Through the use of cookies we are able to provide a more enjoyable and customised experience for our clients.

Which cookies are used?

Cookies may be split into two broad categories based on their lifespans, as follows:
Session: Those cookies that are erased when a user closes a browser. Session cookies are enable us to track the use of our website and to analyse and evaluate the effectiveness of our marketing campaigns and activities. The information collected through these cookies is not stored and cannot be used to identify you as an individual. We do not share the information gathered through Session cookies with third-parties.
Persistent:Those cookies that remain on the users’ computer for a predesignated period of time.
Persistent Cookie
The following Persistent cookies are used by MeDirect Bank (Malta) plc:
Remembers if you have read and closed the information bar with our cookie policy.
Ensures that the site will remember what you have done (for example when filling out a form and proceeding to the next step, the website remembers what you have done in the previous step).
A security cookie to prevent “cross-site request forgery”. This is an attack in which an active web session can be misused for malicious purposes.
Remembers your active session on the MeDirect platform for internet banking.
Remembers your active session on the MeDirect investment platform.

Session cookies (optional cookies)
The following Session cookies are used by MeDirect Bank (Malta) plc:
Google Analytics and Cisco AppDynamics
Enables us to keep statistics on the use of so we can keep improving our services and website.
We will retain and evaluate information on your recent visits to our website and how you navigate different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive.

Control of Cookies

In the ‘Privacy and Security’ settings of your browser you can choose to delete or disable all cookies from your computer. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser. Keep in mind that certain features of the website may no longer work properly when disabling cookies.

You can also set your browser to only allow the essential cookies, such as cookies that are necessary in order to use our online banking services. Here are some useful resources that provide detailed information about types of cookies:

Below are the links to how a number of popular Browser individually use cookies and how you can manage your cookie preferences:


Third Party Cookies

MeDirect Bank (Malta) plc may provide links to sites operated by third parties over which MeDirect Bank (Malta) plc has no control and which may have privacy and cookie policies which may differ from ours. These links are provided for your convenience. We strongly recommend that you read the relative cookie and privacy policies governing the way that these third party websites collect and use information. MeDirect Bank (Malta) plc shall not be held responsible or liable for third-parties’ privacy practices.


Changes to the cookie policy

MeDirect Bank (Malta) plc reserves the right to make unilateral changes to this Cookie Policy as it may deem necessary, from time to time or as may be required by Law. Any changes made will be published on this web page.

Contact Us

If you have questions or comments about our Cookie Policy, please contact us via email at or at:
‘Data Protection Officer’
MeDirect Bank (Malta) plc
The Centre, Tigne Point
Sliema, TPO 0001, Malta