From time to time we send emails to our customers to update them with important information or information on new products offered by the bank. Sometimes ‘fraudsters’ may send ‘hoax’ messages that appear to come from us, in order to trick you into revealing sensitive information. An example of a recent hoax SMS that some of our customers have received is the following:
‘My name is Mr Gatan, I work with Mediterranean Bank in Malta. Can I trust you with a business worth $21.3 million? Reply ONLY to my email ‘
We would like to make it clear that MeDirect will never send you a message asking you to confirm, update or disclose your personal or banking information.
May we also take this opportunity to remind you that we have now changed our name to MeDirect Bank. Please refer to our recent announcements under the News & Updates section.
We take our customer’s security very seriously. For more security awareness tips please visit our Security Awareness