Intern – TechOps
Are you passionate about technology and eager to gain hands-on experience in IT operations? MeDirect Bank is looking for a motivated TechOps Intern to support our daily operational tasks and assist our employees with various IT needs. Reporting directly to our TechOps Chapter Lead, you will be responsible for troubleshooting basic IT issues, setting up new workstations, managing user accounts, and maintaining our IT equipment. This internship offers a fantastic opportunity to learn and grow in a dynamic financial services environment. We offer a hybrid working model and flexible working hours to help you balance your commitments. Join us and be a part of our team!
Malta * Part-time
Daily Operational Tasks
TechOps Support:
- Respond to support tickets and troubleshoot basic IT issues
- Assist employees with hardware and software problems
- Set up new workstations, including hardware installation and software configuration
- Install and update software applications as required
Account Management:
- Create and manage user accounts in various systems
- Handle password resets and access permissions
- Offer one-on-one support to employees needing assistance with IT tools
- Help organize and support IT-related workshops or training sessions
Equipment Maintenance:
- Perform routine maintenance on IT equipment (e.g., cleaning, checking for wear and tear)
- Manage inventory of IT assets and report any discrepancies
- Maintain records of IT assets, support requests, and resolutions