Careers

Duties and responsibilities

• Actively participating in the design, setup and configuration process for the introduction of new systems and infrastructure related projects
• Maintaining and compiling procedures and documentation for all systems under the Corporate team responsibility
• Installing and maintaining up to date Operational System software, patch levels, firmware, drivers and related services and in adherence with the patch management lifecycle
• Configuring and customizing software in accordance with the requirements
• Providing support to other technical staff in performing account management, disk space management, backups, baseline security administration, testing of system features and other systems administration activities
• Monitoring, analysing and troubleshooting Systems and Services to ensure optimal uptime
• Producing and maintaining appropriate documentation describing hardware setups, diagrams, operational procedures and overall inventory management
• Suggesting and promoting System Changes in accordance with company policies and SOPs
• Engaging in capacity planning and monitoring usage reports
• Recommending alternatives to infrastructure reconfiguration including replacement or addition of capacity
• Pro-actively reviewing and monitoring service indicators in order to ensure adherence to agree upon service levels
• Interacting with software and hardware maintenance providers in enforcing adequate levels of support
• Reporting and responding to critical security events and take corrective measures per defined security policies and procedures
• Being responsible for implementation, administration, monitoring and support for switches, firewalls, and other network appliances
• Participating in an ‘On Call’ roster supporting off hours and weekend activity
• Keeping abreast with latest technological advances

Required knowledge, skills and experience

• VMware vCenter, ESXi, vROps
• Backup Technologies – Veeam
• SAN Technologies – Pure, HPE
• Ticketing Systems – Jira
• Monitoring Software – Zabbix, PRTG
• Virtual Desktop Environments
• Networking knowledge – Switches, VPN Concentrators, Firewalls, IDS/IPS – will be considered a strong plus

• MS Technologies:
  • OS – Server 2016, 2019, Windows 10
  • Active Directory, DHCP, DNS, DFS, Certificate Management
  • MS Exchange
  • SCCM
  • Azure Knowledge (SAML, Azure AD, storage accounts, networking, tenant administration etc.)
  • Azure AD Connect, Azure Information Protection
  • Azure Virtual Desktop
  • Office365 Suite – MS 365 Defender / MS Compliance Manager/ MS Endpoint Manager