Site Reliability Engineer – Corporate IT

As a Site Reliability Engineer (SRE), you will be joining the Corporate IT team forming part of an engineering team responsible for the design, installation and maintenance of Corporate IT infrastructure and services to meet the bank’s high-quality standards.

Malta * Full-time

Duties and responsibilities

  • Actively participating in the design, setup and configuration process for the introduction of new systems and infrastructure related projects
  • Maintaining and compiling procedures and documentation for all systems under the Corporate team responsibility
  • Installing and maintaining up to date Operational System software, patch levels, firmware, drivers and related services and in adherence with the patch management lifecycle
  • Configuring and customizing software in accordance with the requirements
  • Providing support to other technical staff in performing account management, disk space management, backups, baseline security administration, testing of system features and other systems administration activities
  • Monitoring, analysing and troubleshooting Systems and Services to ensure optimal uptime
  • Producing and maintaining appropriate documentation describing hardware setups, diagrams, operational procedures and overall inventory management
  • Suggesting and promoting System Changes in accordance with company policies and SOPs
  • Engaging in capacity planning and monitoring usage reports
  • Recommending alternatives to infrastructure reconfiguration including replacement or addition of capacity
  • Pro-actively reviewing and monitoring service indicators in order to ensure adherence to agree upon service levels
  • Interacting with software and hardware maintenance providers in enforcing adequate levels of support
  • Reporting and responding to critical security events and take corrective measures per defined security policies and procedures
  • Being responsible for implementation, administration, monitoring and support for switches, firewalls, and other network appliances
  • Participating in an ‘On Call’ roster supporting off hours and weekend activity
  • Keeping abreast with latest technological advances

Required knowledge, skills and experience

  • VMware vCenter, ESXi, vROps
  • Backup Technologies – Veeam
  • SAN Technologies – Pure, HPE
  • Ticketing Systems – Jira
  • Monitoring Software – Zabbix, PRTG
  • Virtual Desktop Environments
  • Networking knowledge – Switches, VPN Concentrators, Firewalls, IDS/IPS – will be considered a strong plus
  • MS Technologies:
    • OS – Server 2016, 2019, Windows 10
    • Active Directory, DHCP, DNS, DFS, Certificate Management
    • MS Exchange
    • SCCM
    • Azure Knowledge (SAML, Azure AD, storage accounts, networking, tenant administration etc.)
    • Azure AD Connect, Azure Information Protection
    • Azure Virtual Desktop
    • Office365 Suite – MS 365 Defender / MS Compliance Manager/ MS Endpoint Manager

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