TechOps Corporate IT

As a TechOps – Corporate IT, you will be joining our Corporate IT team as a TechOps Support providing first-line support and maintaining the bank’s IT services, applications, and equipment.

Malta * Full-time

Duties and responsibilities

  • Supporting the Banks IT services, providing application support, performing user maintenance, and taking responsibility and ownership of logged service requests and user incidents.
  • Solving, categorising, and escalating issues to drive down incident levels
  • Onboarding of new joiners, equipment installation and setup
  • Maintaining user-related equipment, software, and inventory
  • Ensuring that best practices and IT processes are followed whilst assisting the Team Leader in standardising and continually improving such processes
  • Assisting the Team Leader in identifying and implementing improvements to the teams incident logging system in order to provide a more effective and efficient service to end users
  • Participating in the extended support duty roster coverage

Required knowledge, skills and experience

  • Basic understanding of Active Directory
  • Knowledge of Operating Systems – Windows and MAC
  • Basic experience in using a ticketing system for managing incidents and support requests
  • Fluency in English, both written and spoken

What we offer

Grow with us

Earn and save

Invest in yourself

Apple Store
Play Store

Experience better banking

The sooner you start managing your money, your way, using the best-in-class tools, the sooner you’ll see results. Sign up and open your account for free, within minutes.


We strive to ensure a streamlined account opening process, via a structured and clear set of requirements and personalised assistance during the initial communication stages. If you are interested in opening a corporate account with MeDirect, please complete an Account Opening Information Questionnaire and send it to

For a comprehensive list of documentation required to open a corporate account please contact us by email at or by phone on (+356) 2557 4444.