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What is GDPR?

GDPR stands for General Data Protection Regulation. It is the European Union Regulation which replaced the Data Protection Directive (DPD). GDPR was approved by the EU Parliament on 14th April 2016 and involves the protection of personal data and the rights of individuals. Its aim is to ease the flow of personal data across the 27 EU member states. GDPR came into effect on 25th May 2018.

What did MeDirect do about it?

MeDirect developed and implemented a GDPR compliance programme. As part of the programme, different initiatives are carried out on a continuous basis with both customers and employees. These include:

How does MeDirect protect client information?

MeDirect ensures that your data is stored securely. Therefore, we have implemented and constantly updated our technologies to ensure that your personal data is protected from unauthorised access, unauthorised modification or loss. In instances where a third-party provides a service to MeDirect we ensure that they are contractually bound to implement adequate information security controls, including encryption, to safeguard access to your data. Data provided to those third-parties shall only be utilised for the sole purposes stipulated in the contractual agreement.

How does MeDirect communicate privacy information?

We have updated our Privacy Notice to reflect GDPR requirements. The Notice provides an explanation of what information we gather about you, what we use the information for and who we give the information to. The Privacy statement also sets out your rights as a Data subject and provides the MeDirect point of contacts to clarify any questions you might have on Data Privacy.


We strive to ensure a streamlined account opening process, via a structured and clear set of requirements and personalised assistance during the initial communication stages. If you are interested in opening a corporate account with MeDirect, please complete an Account Opening Information Questionnaire and send it to corporate@medirect.com.mt.

For a comprehensive list of documentation required to open a corporate account please contact us by email at corporate@medirect.com.mt or by phone on (+356) 2557 4444.