Pawel Malukiewicz has been working in the financial services industry for the last 16 years, for a number of banks including PKO BP, Euro Bank, Millennium Bank and Alior Bank. He also led international projects on behalf of Societe Generale Group. During his career, he gained broad managerial experience on customer experience, project management, data mining, CRM and channel setup. Pawel’s main focus is on building customer centricity across organisations. He holds a Masters in Business Administration from the University of Economics in Wroclaw, Poland.