If you have Standing Orders relating to MeNotices, including scheduled withdrawals, these will be processed on the date scheduled, as you originally requested. After the initial attempt, if the payment is unsuccessful, two further attempts will be made. If still unsuccessful, the instructions will become null and void.

Yes, you can set up future dated payments for up to twelve months in advance. Through your Online Banking click on ‘Move Money’, choose the payment type and insert your payment instructions. When inputting these instructions, make sure that the ‘Execution date’ is future dated. Alternatively, this can also be done via the Mobile App through the ‘Transfer’ option. Select ‘To someone else’ and make sure the ‘Execution date’ is future dated. Future dated payments can only be made if the debit and credit accounts are denominated in the same currency.

By selecting ‘Scheduled Payments’ in the ‘Transfer’ tab of the Mobile App and the ‘Move Money’ tab through online banking, you will be able to view all your scheduled payments. You have the option to amend or delete such payments.

You can place a Me Account withdrawal notice at any time for free by logging on to your Online Banking clicking on ‘Move Money’ and selecting ‘Me withdrawals’ or at a charge by calling our Wealth Support Centre on (+356) 2557 4400.

Once a Fixed Term Deposit Account is opened, you cannot change the amount deposited, the rate or the term.

By default, unless instructed otherwise by you, funds held in your Fixed Term Deposit will be automatically transferred to your Savings Account or Me Account upon maturity (depending on the account indicated by yourself during account opening). The Bank will notify you on the upcoming maturity of your account.

You can contact us on (+356) 2557 4400 or send us a secure message if you would like your interest to be paid to a different account if applicable.

Should the Bank announce a change in interest rates, the interest rate on your existing Fixed Term Deposit Account will remain unchanged as agreed upon account opening. Interest rates on Cash Accounts, Savings Accounts, Investment Cash Accounts and MeMax Savings Accounts might change at any time at the Bank’s discretion. For Me Accounts, the Bank will announce changes of interest rates in advance in line with the ‘withdrawal notice period’ linked to the specific Me Account. For more information about the Bank’s interest rates please read the Interest Rate Sheet

Once an account is marked as inactive or dormant, no transactions, including deposits, payments, transfers, etc., can be performed by yourself. The funds in an inactive or dormant account remain your property. You can reactivate your account by contacting us. Reach out to our customer service team, and they we will guide you through the process.

An account is deemed inactive when no transactions, except for the posting of interest and/or service charges, occur for a continuous period of twenty-four (24) months. An account becomes dormant when no transactions instructed by you take place for a period of sixty (60) months.