Security Awareness at MeDirect
Scams and other cyber security risks are on the rise, and one must be cautious and aware on how to identify them. For this reason, it is very important that one stops, looks and thinks before proceeding. Below, one can find some tips on how to be more secure while surfing the internet or using portable devices.
Security tips on how to safeguard your online activities
The cybersecurity risks of connected cars and how to mitigate them
Connected cars are a feature of modern life but they bring with them a new avenue for cybercriminals, looking to steal data and identities. This article looks at some steps which can be taken to mitigate these risks.
National Financial Crime Fighter Day: How we combat financial crime
26th October marks National Financial Crime Fighter Day. This article looks at some of the key actions taken by MeDirect to safeguard our financial systems and protect customers.
The security features of digital wallets
Digital Wallets like Google Pay and Apple Pay have revolutionised the way we shop. The convenience of this technology also comes with new security features which help to keep your data, and money, safe.
Have you received a suspicious email or SMS?
If you received a suspicious email, SMS or phone call claiming to be from MeDirect:
- Do not respond to the email or SMS.
- Do not open any attachments or click on the URL links contained in the email.
- Call us on (+356) 2557 4400. The information you provide will be used to help reduce financial fraud.
- Always keep your debit card in sight when you’re paying for things.
- Never share your card details or PIN with others.
- If you spot suspicious payments on your card, report them immediately to your bank.
- Always report a lost or stolen card immediately.
- Communicate with your bank only through official, secure channels with password or identity protection.
Debit card security tips to keep you safe
Tips for safer banking
Update Software
Always update your operating system and applications when the vendors release any fixes or enhancements. Also, only use applications available on your device’s official store.
Never Reveal Personal Information
MeDirect will never ask you for password or PIN. Do not divulge any details of your password to anyone. When possible, always use multi factor authentication.
Install an anti-virus software
Virus protection software is critical to keeping your personal computer and your online banking safe. Install and regularly update anti-virus and firewall protection on your computer. Scan your computer often.
Backup your device
Make sure your personal computer is backed up. There are numerous cloud options available. If your device is lost or stolen, you’ll be able to recover your data.
Be cautious with downloads
Do not download software from unknown or untrusted websites unless you are sure they are safe. Always keep security awareness in mind.
Lock your device
Make sure that your device has a secure password and never leave the device unlocked when unattended. Use biometrics like fingerprint and faceID when available.
Avoid Public Wi-Fi
Be cautious when using public WIFI. Do not browse to any sensitive websites such as banking over a public WIFI, unless you are sure it is a secure network.
STAY
SAFE
GDPR information
What does GDPR imply?
The General Data Protection Regulation (GDPR) is a set of rules to ensure a better protection of European citizens’ data. It is a revision of European legislation from 1995, the Data Protection Directive. The GDPR’s goal is twofold: on the one hand it aims to safeguard European citizens’ privacy, on the other hand it wants to give citizens more rights as to what happens with their personal data. GDPR came into force on 25 May 2018.
Protection of your personal data
MeDirect ensures that all personal data is securely stored. To protect your personal details against access by unauthorised persons or loss, we have implemented the necessary technology and ensure that it is kept up to date.
In the event that third parties offer a service to MeDirect, a contractual agreement ensures third-parties implement the correct security procedures to safeguard your personal data such as working with encrypted information. The transfer of personal data to third parties will only be for purposes laid down in our agreements with clients and/or our terms and conditions.
What is included in our privacy policy?
In adherence with GDPR legislation, we amended our privacy policy. This privacy policy defines which information we collect of every person, why we collect this information and with which parties this information is shared. The privacy policy also defines your rights and specifies MeDirect contact if you have questions relating to the security of personal data.
What measures did MeDirect take to be in line with this legislation?
Various initiatives were implemented to protect our clients and employees, such as:
- Strengthening of our privacy policy.
- Giving privacy training to all our employees to ensure utmost security awareness.
- Amendment of our general terms and conditions and cookie policy.
- Training to our employees concerning HR requests.
- A review of how we ask whether someone wants to be informed of our commercial offers or newsletters.
- Amendment of internal policies to ensure they are in line with GDPR legislation.