You can send and receive secure messages through our Online Banking by clicking on ‘Messages’. Once you are on the default screen, click on ‘Send New Message’. To assist you further, you will be asked to select the most suitable topic from the list of FAQ topics displayed. Alternatively, you can select ‘Other’ and write your own topic. Should you require further assistance, click on ‘Chat with an agent’ to get in touch with the MeDirect Team.