Duties and responsibilities
- Heading the Operational Risk Management and Business Continuity function of the Group and of its entities MeDirect Bank Malta and MeDirect Bank Belgium s.a. / n.v. (in short, “the Group and its Entities”)
- Leading and driving the team to further strengthen the operational risk management and business continuity framework of the Group and its Entities
- Owning and driving the process of embedding the Operational Risk framework throughout the business areas of the Group and its Entities, and contributing to the risk and control culture of the organisation through knowledge sharing and awareness
- Working with all functional business areas to develop and maintain a corporate-wide BCM program that addresses business recovery and emergency response management.
- Organising and facilitate workshops across the Group and its Entities for mapping of key business processes, the identification and assessment of inherent business risks and controls
- Taking a lead role in the completion of the annual Risk and Control Self Assessment (RCSA) exercise of the Group and its Entities; performing operational risk control assurance testing as required
- Recommending and implementing improvements to the RCSA process to support the maintenance of a robust control environment across the Group and its Entities
- Monitoring progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external audits and regulatory inspections across the Group and its Entities
- Ensuring business continuity plans remain fit for purpose and organise tests to ensure the control environment is appropriate
- Conducting business impact analysis and risk assessment to identify critical business functions within the Group and its Entities
- Reviewing and assess potential risks associated with new products and processes within the Group and its Entities
- Developing and establish Key Risk Indicators, and track and report this dashboard of metrics to the management team and the Board of the Group and its Entities
- Overseeing all Operational risks including management information, key risks and trends, reporting to the CRO, the Executive Committee, the Board of Directors and regulatory bodies of the Group and its Entities
- Producing scheduled and ad hoc risk reports to specific stakeholders and present the information where required
- Leading the yearly Internal Control Report process (based on RCSAs, facilitated and challenged by Operational Risk) of MeDirect Bank Belgium s.a. / n.v. along NBB’s requirements
- Owning all Operational Risk policies within the Group and its Entities and ensure standards meet regulatory requirements
- Ensuring oversight of risk controls are in place and are available to all interested parties in the Group and its Entities with updates appropriately controlled and audited.
- Ensuring effectiveness of major incident recovery and testing is undertaken periodically within the Group and its Entities
- Leading operational risk awareness programmes by proactively communicating emerging risks, policies and frameworks, including training within the Group and its Entities
Required knowledge, skills and experience
- Minimum 10 years’ Operational Risk Management experience of which a minimum of 5 years has been spent in managerial roles
- Minimum 5 years experience in Business Continuity regulation and processes
Solid quantitative and qualitative analytical skills, attention to detail and strong Excel skills - Strong communication skills (both written and oral)
- Detailed working knowledge of incorporating Operational Risk into ICAAP, RRP and SWDP
- Proven leadership and interpersonal skills with the ability to work with a fair degree of autonomy and demonstrate initiative and a sense of personal accountability, but remain a team player and enjoy contributing in a cooperative environment
- Ability to work well in a small, collaborative team