Join us

At MeDirect we value our employees and strive to continuously invest in our workforce. The environment is dynamic and offers challenging yet exciting opportunities for growth and development. We are always on the lookout for new talent to further complement our teams.

Our Vision

To be a premier Maltese bank, operating both locally and abroad, and to create world class operational capabilities in Malta which support our international services.

Our Mission

To provide a superior banking experience, by offering value-added services that foster the confidence of our stakeholders, build long-term customer relationships and exceed the expectations of our clients.

  • Compliance Senior Officer - SCO0198
    Closing Date:  Jun 30, 2018
    Status: Open

    Reporting to the Head of Compliance, the selected candidate will aid in the implementation of policies, procedures, systems and controls relating to the prevention of financial crime. As part of the Compliance team, the candidate will help set policies which cover the Group’s regulatory requirements.

    Duties and responsibilities

    • Assisting the Head of Compliance in ensuring compliance with laws, rules, regulations and directives issued pursuant to the Prevention of Money Laundering and Funding of Terrorism Regulations, Bribery & Corruption and Sanctions regulations
    • Performing customer due diligence checks on new and existing clients as per local regulations and in accordance with global Anti-Money Laundering standards
    • Assisting in the investigation of client transaction monitoring alerts
    • Assisting in requests for information and documentation received from the FIAU, Police Authorities, Courts of Malta and other authorities in a timely manner
    • Interacting and collaborating with other departments on issues related to financial crime compliance
    • Providing ongoing input and/or feedback on the processes and tools, with the aim to improve the efficiency of the team

    Required knowledge, skills and experience

    • Degree in Finance, Banking, Compliance or equivalent technical knowledge and skills
    • Certification in Compliance, Financial Crime or AML, together with previous work experience in a similar position, will be considered an asset
    • Proficiency in Microsoft Office applications
    • Excellent verbal and written communication skills in English
    • Strong presentation skills
    • Proven ability to learn and adapt to a changing environment
    • Highly-developed sense of teamwork and cooperation
    • Self-motivated, enthusiastic, and able to work on own initiative
  • Credit Risk Analyst - CRA0200
    Closing Date:  Jun 30, 2018
    Status: Open

    Reporting to the Credit Risk Manager, the selected candidate will be based in our London office and will form part of the Risk Department. The selected candidate will be responsible for maintaining an accurate portfolio dataset of financial information on the Bank’s borrowers, for reporting purposes, as well as undertaking independent corporate credit reviews, as part of the ongoing portfolio monitoring process. The Credit Risk Analyst will also be responsible for providing recommendations on credit classifications and IFRS9 staging criteria. 

    Duties and responsibilities

    • Discussing and resolving issues with the appropriate credit analyst, the Credit Risk team and the CRO
    • Highlighting risk issues and ensuring that all relevant points are raised with the Risk team, commenting on each set of monitoring information presented by the Credit and Investments team
    • Ensuring that credit classification status is accurately tracked and that credit and concentration limits are adhered to, including updating relevant departments
    • Recommending names for off-cycle review based on market, industry or name-specific developments
    • Monitoring exposures for any significant increases of credit risk (“SICR”) and non-performing exposure (“Default”) triggers
    • Ensuring that meeting documents provide top management with accurate information
    • Updating credit classification status
    • Making recommendations for credit provisioning or writing-off, as appropriate
    • Preparing monthly and quarterly reports

    Required knowledge, skills and experience

    • A background in credit risk/financial statement analysis, preferably in corporate lending
    • Strong corporate credit skills
    • Experience in formal credit risk management techniques Knowledge of Moody’s RiskCalc/KMV as well as the ability to consistently apply methodology to data analysis are highly desirable
    • Knowledge of European leveraged finance transactions will be considered an asset
    • Highly competent with Microsoft Office, particularly Microsoft Excel
    • Ability to work on own initiative and deliver strong presentations
  • Customer Service Officer - OCC0122
    Closing Date:  Jun 30, 2018
    Status: Open

    Reporting to the Customer Service Manager, the selected candidate will support our English and Maltese-speaking customers throughout their customer journey, from account opening to saving and investing through the MeDirect platform. We are looking for people who are excited to work in a fast growing and innovative environment, and with a passion for excellent customer service. This vacancy is being issued with a possibility of a definite or indefinite contract.

    Duties and responsibilities

    • Answering incoming calls, customer emails and secure messages
    • Handling customer inquiries, managing and resolving customer complaints and escalating technical issues
    • Following up on client instructions such as payments, trades, transfer of investment portfolios, account opening and closure
    • Updating customer information, as well as checking customer details and accounts through the Bank’s systems
    • Promoting MeDirect savings and wealth products, in line with the Bank's strategy
    • Assisting with the on-boarding process for new customers by requesting relevant KYC documentation and updating them about their application status

    Required knowledge, skills and experience

    • Excellent verbal and written communication skills, in both English and Maltese
    • Strong attention to detail
    • Business oriented and customer centric attitude
    • Ability to work on own initiative with minimal supervision
    • Willing to work flexible hours
    • Ability to handle multiple tasks at the same time
    • Previous experience in a customer service role will be considered as an asset
    • Basic knowledge of banking and financial products is desirable
  • Customer Service Support Officer - CSSO0199
    Closing Date:  Jun 30, 2018
    Status: Open

    Reporting to the Senior Manager - Operations, the selected candidate will form part of the Customer Service Support team and will assist our customers through the MeDirect platform. We are looking for people who are excited to work in a fast growing and innovative environment, and with a passion for excellent customer service. This vacancy is being issued on a definite basis.

    Duties and responsibilities

    • Processing of new account applications, including KYC documents and payments
    • Maintaining accounts and updating personal data
    • Executing client transactions in the Bank’s system for Wealth Management products
    • Processing of account closures
    • Creating, implementing, compiling and maintaining processes and new procedures
    • Supporting other teams within MeDirect Belgium Operations

    Required knowledge, skills and experience

    • Excellent verbal and written communication skills, in English
    • Fluency in Dutch will be considered an asset
    • Business oriented and customer focused
    • Strong attention to detail
    • Ability to work on own initiative with minimal supervision
    • Ability to handle multiple tasks at the same time
    • Willing to work flexible hours
    • Previous experience in a customer service role will be considered as an asset
    • Basic knowledge of banking and financial products is desirable
  • Customer Service Support Senior Officer - CSSS0202
    Closing Date:  Jun 30, 2018
    Status: Open

    Reporting to the Senior Manager - Operations, the selected candidate will form part of the Customer Service Support team and will assist with onboarding new clients through the MeDirect online platform. We are looking for people who are excited to work in a fast growing and innovative environment, and with a passion for excellent customer service.

    Duties and responsibilities

    • Processing account applications and account maintenance
    • Booking client transactions in the Bank’s system
    • Confirming balances and payments
    • Creating, implementing, compiling and maintaining processes and procedures
    • Training new joiners and assisting junior employees
    • Developing management skills, delegating and monitoring daily tasks
    • Supporting other teams within the Customer Service Group in order to obtain a broader understanding of its functionality

    Required knowledge, skills and experience

    • A minimum of 2 years’ experience in a similar role
    • Experience in Project Management
    • Excellent verbal and written communication skills in English
    • Fluency in Dutch will be considered an asset
    • Strong attention to detail
    • Business oriented and customer focused
    • Ability to work on own initiative with minimal supervision
    • Ability to handle multiple tasks at the same time
    • Willing to work flexible hours
    • Previous experience in a customer service role will be considered as an asset
    • Basic knowledge of banking and financial products is desirable
  • Data Operations Engineer - EDO0180
    Closing Date:  Jun 30, 2018
    Status: Open
    Reporting to the Architect - Data Operations, the selected candidate will be the focal point for data flows, namely identifying sources, building processes and making the data available to consumers through the Data Warehouse, while also being responsible for the Data Warehouse production stack. 

    Duties and responsibilities

    • Building, optimizing and maintaining high-performance, fault-tolerant, scalable and distributed Extract, Transform, Load (ETL) processes
    • Maintaining and enhancing a high-performance, fault-tolerant, business critical Data Warehouse
    • Monitoring and upkeep of overall production Data Stack health
    • Testing and deployment of new solutions or patches to existing systems under established change control procedures
    • Building collaborative partnerships with IT engineers, analysts, function leads and key individuals within other business teams
    • Conducting continuous improvement of Data processes and procedures to accelerate delivery and raise quality standards
    • Conducting design and code review to ensure compliance with standards for production deployments
    • Maintaining source control, records and documentation, as appropriate in a regulated bank
    • Providing first or second level support for the full stack of technologies and systems within the department
    • Working towards attaining expert level knowledge of at least one core technology of the department
    • Resolution/Escalation of issues in a timely manner. If escalation, co-ordinate with other teams on incident/issue resolution as needed - including business users, developers, technical contacts, external suppliers, etc.
    • Responding to production issues/incidents during and off-business hours (in team support rota)
    • Working as part of a fast paced team supporting multiple applications, collaborating with other developers and analysts as needed
    • Other duties as may be determined from time to time by the Architect – Data Operations

    Required knowledge, skills and experience

    • At least 3 years’ work experience in application development and/or production support with hands on development
    • Strong SQL on a mainstream RDBMS such as MS SQL Server, Oracle or PostgreSQL
    • Practical experience with administering Linux systems and/or Linux hosted services in a production environment
    • Practical experience using data integration tools (Talend / Pentaho / SSIS / Informatica)
    • Strong documentation skills, both of existing systems and of new requirements
    • General attention to detail, thoroughness and technical accuracy with deliverables
    • Ability to understand underlying data in complex systems and identify improvements
    • Flexibility and available to work on an on-call basis, as needed for production support
    • A proactive attitude and ability to work on own initiative with minimal supervision
    • Comfortable oral and written communication in English
    • Willing to conduct research and learn new technologies
  • Data Product Manager - DPM0183
    Closing Date:  Jun 30, 2018
    Status: Open

    Reporting to the Senior Manager - Data Management and Analytics, the selected candidate will form part of the Data Management & Analytics department. The department owns the group’s data stack, spanning Data Integration, Data Warehousing, Reporting & Analytics to enable the bank to address its regulatory requirements and become more data driven.

    Duties and responsibilities

    • Working with the Senior Manager on product prioritisation, delivery and stakeholder communication
    • Owning the overall department backlog and refinement effort
    • Guiding the internal customers on their information needs for their respective processes and analytics
    • Working very closely with Business Development on new initiatives to facilitate the requirement gathering process
    • Contributing to the overall data architecture, including the investigation of data assets, platforms and processes across functions, and documenting the knowledge gathered
    • Working with data power users within the business to establish best practices for their needs
    • Providing Data & BI platform awareness and guides
    • Owning ongoing projects spanning data integration, visualisation and quality measures
    • Liaising with Risk & Security for PII protection & GDPR compliance
    • Participating in establishing new data flows and be the point of contact for data integrity issues with respective data owners
    • Leading the department’s Product Owner function
    • Developing further the Data & BI Scrum processes together with the Scrum Masters
    • Other duties as determined from time to time by the Senior Manager – Data Management & Analytics

    Required knowledge, skills and experience

    • Experience in Agile and Scrum
    • Exposure to data maintenance, development and quality
    • Excellent verbal and written communication skills
    • Comfortable liaising with other departments for tracking, monitoring, visualising, and improving communication
    • Ability to carry out requirements gathering
    • Ability to deliver effective analysis and facilitation
    • Ability to solidify processes and documentation standards
    • Ability to manage multiple projects simultaneously as part of a program
    • Experience in coordinating agile delivery teams
    • Creative problem solver who can foster collaboration and team-work
    • Good understanding of banking and investments
    • Prior experience in the banking sector will be considered an asset
    • Proficiency in Jira and Confluence is an asset
  • Internal Audit Senior Manager - SMIA0190
    Closing Date:  Jun 30, 2018
    Status: Open

    Reporting to the Chief Internal Audit Officer, the selected candidate will be responsible for leading audit reviews across the entire business and for adding value and improving operations by bringing a systematic and disciplined approach to the effectiveness of controls, processes and practices. The selected candidate will work with all levels of management and staff within the Group, the Group’s Regulators as well as External Auditors.

    Duties and responsibilities

    • Assisting in the development and monitoring of the risk-based internal audit plan through the identification of the audit universe and the key risk processes and functionalities
    • Developing and documenting audit programmes and devising effective and efficient tests of controls, including new audit tools and methodologies
    • Planning, executing and managing audit reviews to evaluate the effectiveness of internal controls, review findings with the Audit Committee, external auditors, senior management, and the Chief Internal Auditor, by providing recommendations for issue resolution, whilst ensuring compliance with policies, procedures, and regulations
    • Appropriately challenging conclusions to identify the causes of problems and effect change
    • Preparing recommendations for the improvement of the control systems of reviewed functions
    • Reviewing working papers and supporting other members of the internal audit department
    • Attending and participating in internal audit meetings, including opening and closing audit meetings and Audit Committee meetings, amongst others
    • Preparing the respective Internal Audit reports and setting resolution deadlines for particular audit findings
    • Assisting other departments in implementing procedures correctly
    • Effectively managing resources to complete audit assignments in a timely and efficient manner
    • Performing special investigations as requested by the Board of Directors, Audit Committee, Senior Management, and Chief Internal Auditor
    • Establishing and maintaining effective professional working relationships with internal and external stakeholders, whilst providing the necessary oversight and coordination of all audit related activities within the Group
    • Providing management responses to internal audit related observations noted in inspection reports received from regulatory bodies by coordinating with the Group Heads of the Bank and its subsidiaries
    • Coordinating with External Auditors regarding Internal Audit matters
    • Keeping abreast with legislative issues, new audit regulations/trends and audit methodologies
    • Assisting in the setting of the Internal Audit budget and coordinating the hiring, training, supervision, and evaluation of Internal Audit staff

    Required knowledge, skills and experience

    • A qualification in Audit or Accountancy (IIA/ACA/ACCA) or equivalent technical knowledge and skills
    • Knowledge of investment / commercial banking products and processes
    • A working knowledge of relevant areas of regulation
    • Strong interpersonal, verbal and written communication skills, with the ability to influence and gain the respect of management, stakeholders and peers
    • Confident to raise and escalate issues in a proactive, professional and timely manner
    • Strong analytical skills
     
  • Investment Platforms Specialist - IPS0202
    Closing Date:  Jun 30, 2018
    Status: Open

    Reporting to the Manager – Investment Platforms, the selected candidate will be working within the Technology team, supporting the Group’s platforms catering for syndicated loans and treasury assets.

    Duties and responsibilities

    • Championing users' needs by examining their day to day activities and the underlying business processes in detail
    • Working together with the various business teams and suppliers to provide system analysis input to business requirements and assist in system updates
    • Leading the efforts related to automation and/or integration requirements
    • Taking charge of the data dictionary of the respective systems as to guide the Business Intelligence effort in any of their querying needs
    • Taking ownership of the change management processes (with relevant stakeholders) to ensure changes are appropriately tested and documented
    • Providing functional and technical requirements documentation, integration/UAT tests plans, and support for working throughout implementation
    • Working together with the various business, technology and external supplier teams to provide full system support

    Required knowledge, skills and experience

    • Self-motivated and willing to work in an energetic, fast paced team environment
    • Ability to establish priorities, work independently, and proceed with objectives without supervision
    • Excellent verbal and written communication skills in English
    • Familiarity with SQL, Visual Basic, Access, Excel, any BI Reporting tools and any scripting language 
    • Experience within the Banking or Accounting industry and ideally dealing with Treasury and Syndicated Loans systems
    • A degree in an IT related area or relevant technical knowledge
    • A minimum of 2 years’ experience within a similar role
  • Legal Senior Officer - SOL0197
    Closing Date:  Jun 30, 2018
    Status: Open
  • Legal Manager – MLG0201
    Closing Date:  Jun 30, 2018
    Status: Open
  • Middle Office Operations - Officer - OMOO202
    Closing Date:  Jun 30, 2018
    Status: Open

    The selected candidate will form part of a team responsible for the Bank’s control functions, including managing the flow of trade information, monitoring through the reconciliation process and arranging for trade bookings and settlements.

    Duties and responsibilities

    • Analysing and setting up new correspondent banks and NOSTROs
    • Maintaining, updating and distributing the Bank's own cash and securities settlements SSIs (Standard Settlement Instructions)
    • Performing regular reconciliations of NOSTRO as well as other suspense accounts and trailer fee
    • Investigating payments and unreconciled items
    • Handling the reconciliation processes for margin accounts
    • Maintaining the Bank's currency holiday calendar
    • Defining and maintaining Counterparties and SSIs
    • Defining new securities and maintaining cash flow
    • Setting up of general ledger in Finacle Treasury

    Required knowledge, skills and experience

    • Working experience within the banking industry and knowledge of the SWIFT product suite will be considered an asset
    • Proficiency in Microsoft Excel
    • General understanding of Banking processes and systems
    • Strong attention to detail
    • Excellent communication, time management and organisational skills
    • Willing to learn and highly motivated
    • Able to work independently with little or no supervision
  • Regulatory Reporting Analyst - ARD0153
    Closing Date:  Jun 30, 2018
    Status: Open
    The selected candidate will join the Bank’s Finance Team and will be responsible for enriching and validating large amounts of data used for regulatory reporting and compiling regulatory returns. The role includes regulatory reporting about capital, liquidity and other ad-hoc matters and is submitted to various regulators in both Malta and Belgium, including the European Central Bank.

    Duties and responsibilities

    • Preparing regulatory returns
    • Querying, analysing and enriching data required for regulatory reporting
    • Analysing the impact of business decisions and restructuring on the bank’s regulatory ratios
    • Assisting with queries from external auditors, as well as the MFSA and the ECB
    • Generating automated daily or weekly regulatory ratios for internal use
    • Identifying client behaviours and organising them into segments for regulatory submissions
    • Forecasting of regulatory ratios
    • Other duties as may be required, from time to time

    Required knowledge, skills and experience

    • Degree in accounting or other finance related areas
    • Good knowledge of Microsoft Office tool, especially MS Excel
    • Strong problem-solving skills
    • Pro-active and able to work on own initiative
    • Aptitude towards personal development
    • Knowledge of MySQL, data extraction and analysis would be considered an asset.

How to apply

Please submit a detailed Curriculum Vitae (CV) and covering email to the attention of the HR Manager on careers@medirect.com.mt including the vacancy title in subject by the closing date.

MeDirect is committed to safeguard the personal information of candidates throughout the entire recruitment process. All personal information shall be processed strictly in accordance with all applicable data protection legislation and the MeDirect Recruitment Privacy Notice . For further information on the processing of your personal information, please contact dataprotection@medirect.com.mt.

All applications will be acknowledged and treated in strictest confidence. Late applications will not be considered.

Contact Us

Give us a call

(+356) 2557 4400

Mon – Fri 8.00am to 6.00pm
Sat 9.00am to 1.00pm

Send us an email

info@medirect.com.mt

Write to us

MeDirect Bank (Malta) plc
The Centre, Tigné Point
Sliema, TPO 0001, Malta