Day: 5 June 2025

MeDirect Bank has launched a new set of security features for its debit card customers, reinforcing the Bank’s commitment to safeguarding client finances through smart, flexible, and user-driven solutions.

The latest updates introduce advanced controls that allow customers to manage their spending limits, block card usage in specific regions, and enable or disable online transactions. All these features are accessible via the MeDirect mobile app or internet banking platform.

“These new functionalities reflect our ongoing efforts to enhance customer protection while offering greater control and personalisation,” said Ingrid Micallef, Head of Wealth at MeDirect. “With these tools, customers can proactively manage when, where, and how their card is used, adding an important layer of security in today’s fast-moving digital environment.”

With the new features, customers can now set custom daily, weekly, or monthly limits on card spending and ATM withdrawals.  Additionally, with geographical access management, users can restrict card usage to specific regions. By default, cards are enabled globally but users can activate or block access in different global regions, except Europe, as needed. Customers can also block or unblock the ability to make online purchases. If disabled, any online transaction attempts using the debit card will be automatically declined until re-enabled by the customer through secure authentication.

“MeDirect continues to put in place the necessary safeguards to ensure our customers are protected. In addition, customers should also continue to keep in mind the actions they can take to keep their card and account information safe,” said Micallef. “This includes regularly monitoring account activity, using private, secure networks when banking online, never sharing card credentials or PINs, and acting immediately in case of suspected fraud, using the tools available in our app such as ‘Freeze Card’ and ‘Report Fraud’.”

For more information about the new MeDirect card features and how to activate them, visit  www.medirect.com.mt/pay/cards.

Customers can also reach MeDirect via secure Message (through app or internet banking), by email on customerservice@medirect.com.mt and by phone on +356 2557 4400 (Mon–Fri: 8:00am–6:00pm | Sat: 9:00am–1:00pm)

About MeDirect Bank

MeDirect Bank (Malta) plc is a digital-first bank offering a range of banking and investment services to personal and business clients. Licensed and regulated by the Malta Financial Services Authority, MeDirect combines modern technology with expert financial services to provide a secure and seamless banking experience.

This is a marketing communication from MeDirect Bank (Malta) plc 

MeDirect Bank (Malta) plc, company registration number C34125, is licensed by the Malta Financial Services Authority to undertake the business of banking in terms of the Banking Act (Cap. 371) and investment services under the Investment Services Act (Cap. 370).  MeDirect Bank (Malta) plc is regulated by the Malta Financial Services Authority as a Credit Institution under the Banking Act 1994.

MeDirect Bank (Malta) plc, The Centre, Tigné Point, Sliema, TPO 0001, Malta.

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Il-MeDirect iniedi sigurtà mtejba għall-Karti tad-Debitu

Il-MeDirect  nieda sett ġdid ta’ funzjonijiet ta’ sigurtà għall-klijenti li jagħmlu użu mill-karti tad-debitu tiegħu, u b’hekk saħħaħ l-impenn tal-Bank li jipproteġi l-finanzi tal-klijenti permezz ta’ soluzzjonijiet intelliġenti, flessibbli  li ġew maħluqa speċifikament ghall-bzonnijiet tal-klijent.

L-aħħar zviluppi jintroduċu kontrolli avvanzati li jippermettu lill-klijenti sabiex jimmaniġġjaw il-limiti tal-infiq tagħhom, jimblokkaw l-użu tal-karti tad-debitu f’reġjuni speċifiċi, kif ukoll l-abilta li jippermettu jew iwaqqfu l-faċilta li jsiru tranżazzjonijiet onlajn. Dawn il-karatteristiċi kollha huma aċċessibbli permezz tal-applikazzjoni tal-mowbajl tal-MeDirect jew fuq il-pjattaforma tal-internet banking.

“Dawn il-mizuri ġodda ta’ sigurtà jirriflettu l-isforzi kontinwi tagħna biex intejbu l-protezzjoni tal-klijent filwaqt li noffru aktar kontroll u ghazliet personalizzati lill-klijent,” qalet Ingrid Micallef, li hija l-Head of Wealth tal-MeDirect. “Grazzi għal dawn il-funzjonijiet, il-klijenti jistgħu jimmaniġġjaw b’mod proattiv meta, fejn u kif tintuża l-karta tad-debitu tagħhom, u b’hekk iżidu saff importanti ta’ sigurtà fl-ambjent diġitali dinamiku tal-lum.”

Bl-għażliet il-ġodda, il-klijenti issa jistgħu jistabbilixxu limiti personalizzati ta’ kuljum, kull ġimgħa jew ta’ kull xahar fuq l-infiq bil-karti tad-debitu u l-ġbid ta’ flus mill-ATM. Barra minn hekk, bil- funzjoni tal-aċċess ġeografiku, l-klijenti jistgħu jirrestrinġu l-użu tal-cards għal reġjuni speċifiċi. Il-klijenti jistgħu wkoll jimblokkaw jew jiżblokkaw il-kapaċità li jagħmlu xiri onlajn. Jekk jiġi diżattivat, kwalunkwe tentattiv ta’ tranżazzjoni onlajn bl-użu tal-karti tad-debitu jiġi miċħud awtomatikament sakemm jerġa’ jiġi attivat mill-klijent permezz ta’ awtentikazzjoni sigura.

“MeDirect qed ikompli jieħu l-miżuri meħtieġa biex jiżgura li l-klijenti tagħna jkunu protetti.” żiedet tgħid Micallef. “Fl-istess waqt, inħeġġu lill-klijenti biex jzommu f’mohhhom il-mizuri necessarji biex jipproteġu l-informazzjoni tal-karta tad-debitu u tal-kont tagħhom. Il-klijenti ghandhom jivverifikaw regolarment l-attività tal-kont, jużaw netwerks siguri meta jkunu onlajn, ma jaqsmux id-dettalji tal-karta tad-debitu jew il-PIN tagħhom, u jaġixxu immedjatament jekk jissuspettaw attentat ta’ frodi, billi jużaw il-funzjonijiet li jinsabu fl-applikazzjoni tal-mowbajl tagħna bħal ‘Freeze Card’ u ‘Report Fraud’.”

Għal aktar informazzjoni dwar il- funzjonijiet il-ġodda tal-karta tad-debitu tal-MeDirect u kif tista’ tattivawhom, żuru www.medirect.com.mt/pay/cards.

Il-klijenti jistgħu wkoll jikkuntattjaw lil MeDirect permezz ta’ messaġġ sigur (mill-applikazzjoni tal-mowbajl jew mill-internet banking), billi jibgħatu imejl fuq customerservice@medirect.com.mt jew bit-telefon fuq +356 2557 4400 (Mit-Tnejn sal-Ġimgħa: 8:00am–6:00pm | Is-Sibt: 9:00am–1:00pm)

Dwar MeDirect Bank

MeDirect Bank (Malta) plc huwa bank diġitali li joffri firxa ta’ servizzi bankarji u ta’ investiment lil klijenti personali u kummerċjali. Liċenzjat u regolat mill-Awtorità Maltija għas-Servizzi Finanzjarji, MeDirect jgħaqqad teknoloġija moderna ma’ servizzi finanzjarji esperti biex jipprovdi esperjenza bankarja sigura u bla xkiel.

Din hija komunikazzjoni ta’ marketing minn MeDirect Bank (Malta) plc.

MeDirect Bank (Malta) plc, bin-numru tar-reġistrazzjoni tal-kumpanija C34125, huwa liċenzjat mill-Awtorità Maltija għas-Servizzi Finanzjarji biex iwettaq in-negozju bankarju skont l-Att Bankarju (Kap. 371) u servizzi ta’ investiment skont l-Att dwar is-Servizzi ta’ Investiment (Kap. 370). MeDirect Bank (Malta) plc huwa regolat mill-Awtorità Maltija għas-Servizzi Finanzjarji bħala Istituzzjoni ta’ Kreditu skont l-Att Bankarju tal-1994.

MeDirect Bank (Malta) plc, The Centre, Tigné Point, Sliema, TPO 0001, Malta.