Documents and Faqs in Pages: Asset transfer FAQs

You can transfer your existing portfolio of securities to us, except for financial instruments that are not supported for online trading. If the securities are already available on our platform, we can accept them quickly. For those we don’t currently offer, we’ll need to carry out several checks before confirming acceptance. These include verifying whether:

• The security is listed on an exchange supported from our end
• It trades in a currency we accept
• It falls within our eligible instrument types (shares, bonds, mutual funds, and ETFs)
• For ETFs and mutual funds, whether KID (Key Information Document) is available

To start an Asset Transfer, log in to your mobile app or online banking, go to ‘My Investments’, and select ‘Transfer your portfolio’. You can either enter individual securities manually or upload a portfolio report, statement, or screenshot.

We’ll review your holdings to determine whether they can be added to our tradable universe. If needed, we’ll contact you via secure message and will inform you once the process is complete.

We do not charge any fees to transfer your securities from your current broker/financial institution to your account with MeDirect. Additionally, we will reimburse third party transfer-out fees, up to 0.5% of the total value of the securities being transferred in.

To start an Asset Transfer, log in to your mobile app or online banking, go to ‘My Investments’, and select ‘Transfer your portfolio’. You can either enter individual securities manually or upload a portfolio report, statement, or screenshot.

We’ll review your holdings to determine whether they can be added to our tradable universe. We will liaise directly with your existing broker to arrange the transfer on your behalf.

If any further information is needed, we’ll contact you via secure message and will inform you once the process is complete.