Who should I contact if I have a complaint?
Your feedback is important to us. If you have a complaint you may email us at complaints@medirect.com.mt, call us on (+356) 2557 4400 or send us a letter to the following address: MeDirect Bank (Malta) plcThe Centre, Tigné PointSliemaTPO 0001Malta You may further address your complaint as described in our General Terms and Conditions.