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What shall I do if I forget my app PIN or if I lock my MeDirect Mobile App?

To reset your passcode, the device will need to be unpaired. To unpair your device, you need to:

   1.  Login to our online banking platform. 

   2.  Click on the “Profile” icon on the top right-hand side of the screen 

   3.  Click on “Devices”

   4.  Follow steps shown

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We strive to ensure a streamlined account opening process, via a structured and clear set of requirements and personalised assistance during the initial communication stages. If you are interested in opening a corporate account with MeDirect, please complete an Account Opening Information Questionnaire and send it to corporate@medirect.com.mt.

For a comprehensive list of documentation required to open a corporate account please contact us by email at corporate@medirect.com.mt or by phone on (+356) 2557 4444.