Duties and responsibilities
- Assisting with the proposal of value adding product functionality and features with focus on user experience improvement by conducting research, analyzing the market and engaging with key stakeholders
- Gaining an in-depth understanding of customer needs and expectations through the various feedback channels and steering customer-centric product enhancement proposals
- Communicating ideas and proposals to the applicable group of stakeholders with concise verbal and written communication
- Owning and being accountable for the end-to-end delivery and management of initiatives for the assigned WealthTech product group/s
- Working closely with internal and external stakeholders, to make sure the propositions you develop will meet customers’ needs and be compliant with regulations
- Managing product backlog ensuring adequate prioritisation
- Any additional duties which will be assigned by the Head / Manager of the team
Required knowledge, skills and experience
- Have experience owning and delivering product initiatives from start to finish in a digital set-up
- Have a strong understanding of the propositional development process and product innovation
- Experience in customer journey mapping and analysis, and the ability to draw insight and action from customer feedback
- Previous Digital Investment and Wealth Product Management delivery experience are desirable
- Good knowledge of core IT concepts and building / iterating products in a digital environment is a plus
- Strong stakeholder management skills, and the ability to work and learn quickly in a fast paced, fun and dynamic environment.