SRE – Corporate IT


Duties and responsibilities

  • Actively participating in the design, setup and configuration process for the introduction of new systems and infrastructure related projects
  • Maintaining and compiling procedures and documentation for all systems under the Corporate team responsibility
  • Installing and maintaining up to date Operational System software, patch levels, firmware, drivers and related services and in adherence with the patch management lifecycle
  • Configuring and customizing software in accordance with the requirements
  • Providing support to other technical staff in performing account management, disk space management, backups, baseline security administration, testing of system features and other systems administration activities
  • Monitoring, analysing and troubleshooting Systems and Services to ensure optimal uptime
  • Producing and maintaining appropriate documentation describing hardware setups, diagrams, operational procedures and overall inventory management
  • Suggesting and promoting System Changes in accordance with company policies and SOPs
  • Engaging in capacity planning and monitoring usage reports
  • Recommending alternatives to infrastructure reconfiguration including replacement or addition of capacity
  • Pro-actively reviewing and monitoring service indicators in order to ensure adherence to agree upon service levels
  • Interacting with software and hardware maintenance providers in enforcing adequate levels of support
  • Reporting and responding to critical security events and take corrective measures per defined security policies and procedures
  • Being responsible for implementation, administration, monitoring and support for switches, firewalls, and other network appliances
  • Participating in an ‘On Call’ roster supporting off hours and weekend activity
  • Keeping abreast with latest technological advances

Required knowledge, skills and experience

  • VMware vCenter, ESXi, vROps
  • Backup Technologies – Veeam
  • SAN Technologies – Pure, HPE
  • Ticketing Systems – Jira
  • Monitoring Software – Zabbix, PRTG
  • Virtual Desktop Environments
  • Networking knowledge – Switches, VPN Concentrators, Firewalls, IDS/IPS – will be considered a strong plus
  • MS Technologies:
    • OS – Server 2016, 2019, Windows 10
    • Active Directory, DHCP, DNS, DFS, Certificate Management
    • MS Exchange
    • SCCM
    • Azure Knowledge (SAML, Azure AD, storage accounts, networking, tenant administration etc.)
    • Azure AD Connect, Azure Information Protection
    • Azure Virtual Desktop
    • Office365 Suite – MS 365 Defender / MS Compliance Manager/ MS Endpoint Manager

Back Office & Settlements Officer


Duties and responsibilities

  • Processing of Incoming and Outgoing Payments
  • Processing of Payment investigations
  • Handling the settlement of Wealth Trade orders and Treasury deals
  • Clearing of Local and Foreign Cheques
  • Inputting of Journal Entries
  • Assisting the Senior Officer or the Manager in their day to day duties whilst ensuring that this is done in an efficient and timely manner
  • Supporting any requests coming through internal departments and external institutions
  • Working on administrative tasks which include the scanning and filing of documentation

Required knowledge, skills and experience

  • Diploma in Finance, Banking or a related field, or relevant technical skills
  • Knowledge of SWIFT functionality
  • Proficiency in Microsoft Excel
  • Fluent in English
  • Experience in a similar role will be considered an asset

Customer Service Officer (Dutch/ French)


Duties and responsibilities

  • Attracting new customers by answering incoming calls and responding to customer emails
  • Responding and resolving customer queries and escalating technical issues, whilst finding and explaining the best solution to solve the problem
  • Providing customers with information about the Bank’s products and services
  • Following up on customers’ instructions including payments, placement of trades, transfer of investment portfolios, and account opening and closure
  • Supporting the Bank’s marketing strategy throughout various campaigns focusing on savings and wealth products

Required knowledge, skills and experience

  • Native French and/ or Dutch language
  • Excellent verbal and written communication skills in English is a plus
  • Previous experience in a customer service role will be considered an asset

BI Developer


Duties and responsibilities

  • Working as part of the BI & Data Mining team to build engaging and visually appealing BI reports and dashboards
  • Performing data analysis and creating performant documents where required
  • Writing and testing good-quality scripts and queries
  • Liaising with the chapter lead and / or senior members of the team to interact with business stakeholders for requirement definition
  • Collaborating with the Data Engineering team to raise warehousing requests or highlight data quality issues
  • Ramping up knowledge on the BI tools and solutions utilised within the team including QlikSense, MicroStrategy and NPrinting
  • Handling BI Support duties as may be required

Required knowledge, skills and experience

  • Bachelor’s degree in an IT/Finance-related subject or 3+ years of relevant experience
  • Good analytical skills and SQL knowledge
  • Good grasp of data architecture, data warehouse and BI platforms
  • Experience in the use of collaborative tools (GitLab, Jira, Confluence)
  • Experience in banking and regulatory reporting will be considered a strong plus

Finance Analyst


  Duties and responsibilities

  • Assisting with the preparation of daily and monthly management reporting in relation to the various lending portfolios
  • Supporting the team in the accounting analysis and implementation of new products 
  • Assisting the team in the preparation of the inputs for the calculation of the expected credit losses on the lending businesses
  • Contributing to the compilation of annual financial statements pursuant to BEGAAP for local reporting and IFRS

Required knowledge, skills and experience

  • Proficiency in Microsoft Office applications
  • At least 2 years’ experience in banking
  • Accounting qualification or in the process of obtaining such qualification, possibly having finance or auditing work experience
  • Experience in accounting of lending portfolios is considered an asset
  • Strong communications skills in English (written and spoken). Professional knowledge of French or Dutch will be considered a plus

Market Risk and Model Validation Manager


Duties and responsibilities

  • Acting as a market risk expert, in particular for IRRBB
  • Leading the ongoing development of a clear framework in particular methodologies and policies to identify, monitor and quantify IRRBB on the bank’s balance sheet
  • Supporting the development of market risk related models including model design, calibration and validation; stress testing; backtesting; usage; reporting; and model governance
  • Supporting and providing market risk insight into capital planning, funding plans and funds transfer pricing
  • Owning the respective risk management policies relating to market risk and consolidate market risk reporting requirements, including additional sensitivity measures
  • Managing and maintaining the risk models inventory
    Maintain and execute risk model validation processes, including those related to credit risk models

Required knowledge, skills and experience

  • Relevant experience working in IRRBB risk, Treasury and/or market risk
  • Very strong knowledge of IRRBB measures (EVE and NII)
  • Very strong understanding of behaviouralisation such as prepayment modelling
  • Strong understanding of balance sheet modelling and projections
  • Up to date with current market and economic trends
  • Quantitative problem-solving skills
  • Hands-on experience in programming Python or R and using SQL

Internal Audit Manager


Duties and responsibilities

  • Management and execution of assigned internal audit reviews including audit scope definition, control and testing approach formalization, managing opening/closing meetings, fieldwork execution, (review of) working paper documentation, reporting writing, and review conclusion presenting to Executive/Senior management and the respective Audit Committees
  • Audit universe monitoring (new projects and technologies, adjusted release practice, regulatory changes, emerging risks, and incidents) and priority/risk level scoring. Devise appropriate audit review cycle plans and (risk/control/testing) audit programmes for the audit coverage of the Bank’s Regulatory Reporting (ICAAP/ILAAP, Recovery Plan), Financial Instruments (IFRS 9) and/or Balance Sheet Management (ALM, Funding, Hedging) activities
  • Conducting follow-up on (Internal Audit, Statutory Auditor and Regulator) recommendation implementation and action plan realisation
  • Working with other 1st and 2nd Line of Defence departments to ensure integrated internal control framework management
  • (Peer) review working papers and provide coaching of more junior members of the IA Function. Participate in the recruitment, onboarding, and training of new team members. Provide input and feedback during the staff evaluation process. Advise on the annual budget and training plan
  • Active contribution to the further development of internal audit methodology, tools, and techniques

Required knowledge, skills and experience

  • Minimum 5 years’ experience in either internal or external Audit with exposure to ICAAP/ILAAP, Recovery Plan, Regulatory reporting and/or Credit Provisioning, or relevant alternative work experience (e.g. Risk Management, Finance Reporting, Solvency II, …) in at least two of these areas
  • Minimum 4 years’ Financial Services experience, preferably in Banking or Insurance
  • A good understanding of regulatory reporting requirements (CAD ratios, COREP/FINREP, Pillar III disclosures)
  • Hands-on experience with (aspects of) IFRS9                                                                                               
  • An understanding of how the Treasury function, ALCO, etc., work , together with the underlying risks
  • Ability to interrogate Finance/Risk Management applications and process data into information
  • Excellent verbal and written communication skills in English

Senior Product Owner


Duties and responsibilities

  • Making sure the product pipeline is efficiently communicated and effectively executed
  • Gaining an in-depth understanding of customer needs and users and steer the product accordingly
  • Giving input into the functionality of the platform, identifying technical capabilities of the system concerning functional requirements
  • Translating business and functional specifications into structured JIRA tickets to aid the development cycle
  • Ensuring all material relating to a change or project are properly documented in JIRA
  • Delivering ideas and constant market benchmarks
  • Ensure that all projects, that are assigned to you, are delivered on time wherever possible with any risks and delays being documented, communicated and monitored
  • Ensuring that product KPIs are maintained and improved upon as the product evolves
  • Translating business and functional specifications into structured JIRA tickets to aid the development cycle

Required knowledge, skills and experience

  • Previous experience in product management/ownership, with a focus on customer channels and customer experience
  • Experience owning and delivering product initiatives from start to finish
  • Strong understanding of the propositional development process and product innovation
  • Experience in customer journey mapping and analysis, and the ability to draw insight and action from customer feedback
  • Experience working within an Agile environment
  • Good knowledge of core IT concepts and building/iterating products in a digital environment is a plus
  • Experience in cards business is a plus

Product Owner


Duties and responsibilities

  • Enabling rapid, high-quality development by owning and driving your projects and products
  • Giving input into the functionality of the platform, identifying technical capabilities of the system concerning functional requirements
  • Providing analysis for new initiatives by creating business and functional specifications that are in line with best practices and delivered in a timely fashion
  • Translating business and functional specifications into structured JIRA tickets to aid the development cycle
  • Ensuring that all projects assigned are delivered on time wherever possible with any risks and delays being documented, communicated and monitored
  • Delivering ideas and constant market benchmarks
  • Ensuring that product KPIs are maintained and improved upon as the product evolves

Required knowledge, skills and experience

  • At least 1-2 years’ experience in a role in a digital product environment
  • Experience working in a role with a focus on customer channels and customer experience
  • Experience in customer journey mapping and analysis
  • Experience working within an Agile environment will be considered a plus

Open Call – Internship


We are currently on the lookout for students who are interested in starting their career adventure with us. We have various roles which may be of interest to you

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We strive to ensure a streamlined account opening process, via a structured and clear set of requirements and personalised assistance during the initial communication stages. If you are interested in opening a corporate account with MeDirect, please complete an Account Opening Information Questionnaire and send it to corporate@medirect.com.mt.

For a comprehensive list of documentation required to open a corporate account please contact us by email at corporate@medirect.com.mt or by phone on (+356) 2557 4444.