Senior Manager – Internal Audit


Duties and responsibilities

  • Audit Universe (AU) monitoring (new projects/products/services, regulatory changes, emerging risks and incidents) and priority/risk level scoring for assigned segments
  • The formulation of appropriate audit review cycle plans and defining (risk/control/testing) audit programmes
  • Managing and performing end-to-end audit review missions (planning, scoping, fieldwork, business owner debriefing, reporting and internal / external stakeholder informing) in a local or groupwide setting
  • Steering, coaching and/or providing expertise support to other Internal Auditors participating in groupwide or local audit missions
  • Raising awareness and providing training on assigned expertise domains within the groupwide IAF
  • Conducting follow-up on recommendation and action plan realisation
  • Taking part in major business initiatives and projects in an advisory or sounding board capacity and in direct interact with Business Line Management and subject matter experts;  Executive Management and control function (Risk/Compliance/DPO/Finance/…) stakeholders; and Audit Committee Members and Regulators   

Required knowledge, skills and experience

  • A relevant Degree (or equivalent experience) in Financial Services, Business Administration, Audit, Finance, or Accounting.
  • Between 7 to 10 years of relevant experience in Internal Audit or Risk Management (in part);
  • Considerable, demonstrable experience in managing / steering, risk managing, monitoring, or auditing in the Financial Services sector. Prior experience in Banking is a plus.
  • CIA, CFA, … certification or willingness to get certification desirable but no strict requirement.
  • Strong understanding or interest in corporate governance and the regulatory environment.
  • Knowledge of IA standards and internal audit best practices. 
  • Exposure to financial services, banking products, operational banking processes, is a requirement.
  • Professional proficiency in English (written/oral) is a must, proficiency in French, Dutch or other languages is an advantage.
  • Able to work well autonomously as well as with a variety of personalities and all staff irrespective of their status in the organisation, feel comfortable in a fast moving multi-cultural and cross-border environment and able to balance multiple work priorities.
  • Possess sound judgement, business risk awareness, and inquisitive personality; ability to think critically and critic event and outcome professionally.
  • Be a well-organized self-starter with clear leadership, outspoken problem-solving and convincing skills. 

Application Support Engineer


Duties and responsibilities

  • Taking ownership of software platforms relating to the bank’s core operations
  • Reviewing, analyzing and taking ownership of daily ticket production, ensuring that issues and requests are acknowledged and resolved within agreed Service Level Agreement, in accordance with their priority
  • Supporting the healthiness of the Core Applications through implementation and testing of the latest releases and patches delivered by Third Party Suppliers throughout the year
  • Ensuring the smooth operation of platforms and monitoring for repeated issues, performing root cause analysis where necessary
  • Escalating relevant issues and concerning scenario for the attention of the team, to enable emergency side procedures to be invoked in case of necessity
  • Assisting in post-implementation continuous improvement efforts in enhancing performance
  • Collaborating with the various business, technology, and external supplier teams to provide system support, testing and documentation
  • The role requires to provide availability to be included as part of a weekly on-call rota to support and maintain core critical processes during Out Of Office Hours
  • Any additional duties which will be assigned by the Head/Manager of the team

Required knowledge, skills and experience

  • Knowledge of SQL technologies (Microsoft SQL). Any prior knowledge of Postgres SQL would be considered as an asset
  • Knowledge and experience of Atlassian Cloud Suite, with proficiency on Jira and Confluence
  • Experience with Windows and Linux operating system environments
  • Self-motivated and willing to work in an energetic, fast paced team environment
  • Strong organizational and project management skills
  • Effective problem solving, judgment, and independent thinking skills for troubleshooting, repair, and recognition of acceptable or unacceptable software quality
  • Prior Experience in Microsoft Dynamics Nav software, together with its respective development tool is considered an asset
  • Any knowledge or exposure of IT Service Management environment, with governance under ITIL (Information Technology Infrastructure Library) framework would be considered as an asset

Senior Product Owner


 

Duties and responsibilities

  • Assisting with the proposal of value adding product functionality and features with focus on  user experience improvement by conducting research, analyzing the market and engaging with key stakeholders
  • Gaining an in-depth understanding of customer needs and expectations through the various feedback channels and steering customer-centric product enhancement proposals
  • Communicating ideas and proposals to the applicable group of stakeholders with concise verbal and written communication
  • Owning and being accountable for the end-to-end delivery and management of initiatives for the assigned WealthTech product group/s
  • Working closely with internal and external stakeholders, to make sure the propositions you develop will meet customers’ needs and be compliant with regulations
  • Managing product backlog ensuring adequate prioritisation 
  • Any additional duties which will be assigned by the Head / Manager of the team

Required knowledge, skills and experience

  • Have experience owning and delivering product initiatives from start to finish in a digital set-up
  • Have a strong understanding of the propositional development process and product innovation
  • Experience in customer journey mapping and analysis, and the ability to draw insight and action from customer feedback
  • Previous Digital Investment and Wealth Product Management delivery experience are desirable
  • Good knowledge of core IT concepts and building / iterating products in a digital environment is a plus
  • Strong stakeholder management skills, and the ability to work and learn quickly in a fast paced, fun and dynamic environment.

ALM Risk Manager


Duties and responsibilities

  • Act as a market risk expert, in particular for IRRBB and CRBB
  • Lead the ongoing development of a clear framework in particular methodologies and policies to identify, monitor and quantify IRRBB on the bank’s balance sheet
  • Support the development of market risk related statistical models including model design, calibration and validation; stress testing; backtesting; usage; reporting; and model governance          
  • Assess the impact of customer behaviour on the bank’s interest rate risk position under different market scenarios using large datasets
  • Support and provide market risk insight into capital planning, funding plans and funds transfer pricing
  • Own the respective risk management policies relating to market risk and consolidate market risk reporting requirements, including additional sensitivity measures
  • Manage and maintain the risk models inventory
  • Maintain and execute risk model validation processes, including those related to credit risk models
  • Any additional duties which will be assigned by the Senior Financial Risk Manager 

Required knowledge, skills and experience

  • Relevant experience working in IRRBB and CRBB risk, Treasury and/or market risk
  • Very strong knowledge of IRRBB measures (EVE and NII)
  • Very strong understanding of behaviouralisation such as prepayment modelling
  • Strong understanding of balance sheet modelling and projections
  • Up to date with current market and economic trends
  • Quantitative problem-solving skills
  • Hands-on experience in programming Python or R and using SQL

Quantitative Analyst


Duties and responsibilities

  • A key role in the annual budgeting, capital and liquidity planning process
  • Performing rolling forecasts and other ad-hoc analyses
  • Building and maintaining models to analyse and simulate the outcome of business proposals
  • Analysing product-level risk/return characteristics for current and prospective products
  • Analysing trends in key performance indicators and explaining the causes of variances
  • Clear and insightful communication of modelling results to business heads and management
  • Performing research to challenge, support, or improve modelling approaches
  • Performing market research to support pricing and other business decisions
  • Analysing the impact of macroeconomic changes on portfolio/business performance
  • Understanding underlying data sources and using such sources in financial models
  • Supporting preparation of ICAAP, ILAAP, and other regulatory submissions
  • Supporting regulatory stress testing exercises
  • Ensuring high-quality model documentation that meets internal and regulatory requirements

Required knowledge, skills and experience

  • A University degree in Banking and Finance, Economics, Statistics or a related subject
  • Previous experience in Financial Planning & Analysis in banking is required
  • Excellent knowledge of MS Excel
  • Good communication, presentation skills, including use of PowerPoint
  • Good knowledge of SQL & Python or similar languages will be considered an asset
  • A pro-active and flexible team player 

Financial Planning & Analysis Manager


Duties and responsibilities

  • A lead role in the annual budgeting, capital and liquidity planning process
  • Managing rolling forecasts and other ad-hoc analyses
  • Mentoring team members in the Quantitative Analysis team
  • Building and maintaining models to analyse and simulate the outcome of business proposals
  • Analysing product-level risk/return characteristics for current and prospective products
  • Analysing trends in key performance indicators and explaining the causes of variances
  • Clear and insightful communication of modelling results to business heads and management
  • Performing or directing research to challenge, support, or improve modelling approaches
  • Analysing the impact of macroeconomic changes on portfolio/business performance
  • Understanding underlying data sources and using such sources in financial models
  • Supporting preparation of ICAAP, ILAAP, and other regulatory submissions
  • Supporting regulatory stress testing exercises
  • Ensuring high-quality model documentation that meets internal and regulatory requirements

Required knowledge, skills and experience

  • A University degree in Banking and Finance, Economics, Statistics or a related subject
  • Previous experience in Financial Planning & Analysis in banking is required
  • Excellent knowledge of MS Excel
  • Good communication, presentation skills, including use of PowerPoint
  • Good knowledge of SQL & Python or similar languages will be considered an asset
  • A pro-active and flexible team player 

Customer Service Officer (Dutch/ French)


Duties and responsibilities

  • Attracting new customers by answering incoming calls and responding to customer emails
  • Responding and resolving customer queries and escalating technical issues, whilst finding and explaining the best solution to solve the problem
  • Providing customers with information about the Bank’s products and services
  • Following up on customers’ instructions including payments, placement of trades, transfer of investment portfolios, and account opening and closure
  • Supporting the Bank’s marketing strategy throughout various campaigns focusing on savings and wealth products

Required knowledge, skills and experience

  • Native French and/ or Dutch language
  • Excellent verbal and written communication skills in English is a plus
  • Previous experience in a customer service role will be considered an asset

Backend Developer


 

Duties and responsibilities

  • Contributing to build and maintain enterprise back-end solutions
  • Building unit and performance tests
  • Collaborating with DevOps and other teams within the bank to implement and deploy new functionalities.
  • Taking ownership of code written and understanding the importance of writing in a scalable and maintainable way

Required knowledge, skills and experience

  • Knowledge of the latest .NET Technologies
  • Experience with Testing Frameworks (NUnit and MOQ)
  • Experience with Jira, Confluence & Gitlab (Gitflow)
  • Ideally have a minimum of 1 (Junior)/3 (Mid) years of experience
  • Bonus points if you have the below:
  • Experience with multi-threading, concurrency, and caching (Redis)
  • Experience with containerized application development and deployments
  • Experience with message queuing systems, RabbitMQ and Kafka
  • Substantial experience with SQL (MS Sql and Oracle); experience with NoSQL is a plus.
  • Experience with Jira, Confluence & Gitlab (Gitflow)
  • A University degree or Diploma in Computer Science or any other related field

Outbound Customer Service Officer


 Duties and responsibilities

  • Acquiring new customers by helping them complete the onboarding process
  • Providing customers with information about the Bank’s products and services
  • Supporting the Bank’s marketing strategy throughout various campaigns, focusing on x-selling and up-selling of saving and wealth products
  • Generating sales leads and booking appointments for Investment Network
  • Retaining customers who are considering closing their relationship
  • Meeting KPIs related to service level, lead generation, appointment booking and sales
  • Providing backup for Inbound Customer Service Team, by answering incoming calls and responding to customer e-mails when necessary
  • Other duties as may be determined by Manager or Team Leader

Required knowledge, skills and experience

  • Previous experience in a customer service role, ideally focused on sales
  • Excellent verbal and written communication skills in both Maltese and English
  • Basic knowledge of banking and financial products will be considered an asset
  • MQF Level 4 Standard of education or higher will be considered an asset

Senior Backend Developer


Duties and responsibilities

  • Contributing to building and maintaining enterprise back-end solutions
  • Building unit and performance tests
  • Taking ownership of code written and understanding the importance of writing in a scalable and maintainable way
  • Collaborating with the DevOps and other teams within the bank to implement and deploy new functionalities.

Required knowledge, skills and experience

  • Solid knowledge of the latest .NET Technologies
  • Experience with Testing Frameworks (NUnit and MOQ)
  • Experience with multi-threading, concurrency, and caching (Redis)
  • Experience with containerized application development and deployments
  • Experience with message queuing systems, RabbitMQ and Kafka
  • Substantial experience with SQL (MS Sql and Oracle); experience with NoSQL is a plus
  • Experience with Jira, Confluence & Gitlab (Gitflow)
  • A University degree or Diploma in Computer Science or any other related field
  • Ideally have a minimum of 6 years of experience

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We strive to ensure a streamlined account opening process, via a structured and clear set of requirements and personalised assistance during the initial communication stages. If you are interested in opening a corporate account with MeDirect, please complete an Account Opening Information Questionnaire and send it to corporate@medirect.com.mt.

For a comprehensive list of documentation required to open a corporate account please contact us by email at corporate@medirect.com.mt or by phone on (+356) 2557 4444.