Joining MeDirect was a great opportunity, and it has nurtured within me a number of skills, all of which attest to the extent of my personal and professional growth.

MeDirect has seen rapid expansion, and in response to the needs of the Bank, I have had to learn how to adapt quickly to change, such as switching between departments. My ability to plan, organise and prioritise work, complemented by my problem-solving and decision-making capabilities, have helped me to further my career and attain my current position as a Manager.

Good communication is integral to working at MeDirect, both whilst helping clients and also whilst working with colleagues. I have found teamwork to be valuable in teaching me to listen more to others, and to evaluate others’ ideas prior to taking the final decision. As an employee of MeDirect, I have also had the opportunity to attend the bank-sponsored Business Writing Skills course, which illustrates the importance that the Bank gives to advancing the services that we provide our valued clients.

Another important course sponsored by the Bank was the Diploma in Management. This was a one year course, prepared by an external tutor, with all attendees being MeDirect employees. The course bolstered my confidence in participating during the lectures, which then led me to acquire useful leadership and managerial skills. In addition to this, it improved my ability to inspire team members to do what is right, guide them along the way and monitor their progress at every step.

Along the way, I have learnt the various processes and procedures necessary to finalise tasks. I also attended Excel Courses and the Syndicated Loans Online Certificate Course provided by the Bank, with both having increased my efficiency. The latter course has also helped me better appreciate the area of work I specialise in.

The past six years that I have spent working at MeDirect have helped me to change and grow into the person I am today. MeDirect’s support of its employees and study leave program have been invaluable to staff members like me, who wish to further their education whilst working. I was first hired as an Officer, but thanks to this initiative, I was promoted to Senior Officer after one year, and then entrusted with a managerial position the year after. Knowing that my hard work is appreciated further encourages me to continue studying and to offer my utmost to the Bank.